Frequently asked questions
What file types does the scanner accept?
PNG, JPG, and PDF. It works with bills from all major UK suppliers - British Gas, Octopus, E.ON, EDF, OVO, Scottish Power, and most smaller suppliers. Any clear photo or scan will work.
Is my data safe?
Yes. Your bill image is sent to the analysis API and is not stored after processing. We extract only the rate information needed - supplier, unit rates, standing charges, consumption, and region.
No account numbers, payment details, or personal data are saved.
What if the AI misreads something?
AI extraction is accurate for the vast majority of standard UK bills but can occasionally misread unusual layouts, handwritten notes, or low-resolution images.
Always check the extracted figures against your original bill. If something looks wrong, try uploading a clearer photo or a PDF version for better results.
Do I have to switch supplier to use this?
No. The scanner is completely free with no obligation to switch. It breaks down what you are currently paying so you can understand your bill.
If the analysis shows you could save, that is your choice to act on.
Is my energy bill too high?
A typical UK household on a standard variable tariff spends around £1,100 to £1,400 per year on dual fuel. If your annual spend is significantly above that figure, it is worth checking whether your tariff is competitive and whether any meter readings have been estimated rather than actual.
This tool compares your unit rates directly against the regulated price cap so you can see at a glance whether you are paying above the market rate.
What is backbilling on an energy bill?
Backbilling occurs when a supplier charges you for energy used more than 12 months ago that was not billed at the time. This commonly happens when meter readings have not been submitted and the supplier has been using estimated figures.
Under Ofgem rules, suppliers cannot recover charges for gas or electricity used more than 12 months before the error is identified. If your bill appears to cover an unusually long period, you may have grounds to dispute the older charges.
How do I know if I am being overcharged for energy?
The most reliable method is to compare your unit rate and standing charge against the current Ofgem price cap. The cap sets the maximum a supplier can charge on a standard variable tariff. If your rates are above the cap, you are overpaying.
This tool extracts those figures from your bill automatically and flags any that sit above the regulated limits.
What is the difference between a fixed and variable energy tariff?
A fixed tariff locks your unit rate and standing charge for a set period, typically one to two years, regardless of what happens to wholesale prices. A variable tariff moves in line with the Ofgem price cap, which is reviewed quarterly.
Fixed tariffs from smaller suppliers currently offer rates that beat the variable cap by £100 to £200 per year for many households, alongside competitive exit terms on some deals.